For Interac payments in Canada, should I enter a security question or password?
The system has been set up to automatically deposit incoming Interac transfers into the company’s bank account. To avoid any delays in processing your transaction, please do not add a security question or password. Should you choose to add a security question or password, please let us know via email so we can process your transaction as soon as possible .
How can beneficiaries access the funds?
•In Cameroon, we deposit money via Orange Money, MTN Money, and Express Union Mobile Money at all Mobile Money agencies.
•Cash withdrawals in Cameroon are available in Yaounde only at the following locations:
oMontée Anne Rouge Face Tchaya Optique ‘’Aux nouvelles Librairies Papeteries Plus’
oMimboman Terminus Office.
oOther locations will be announced as they become operational
•Cash withdrawals available everywhere in Cameroon via Mobile Money agencies.
•Bank account provisioning both in Canada and Cameroon
• Interac deposits (in Canada only)
What is the delay for the money transfer to be received?
At NGC Financial, we work tirelessly to reduce processing delays. At this time, our processing time varies between 5 minutes to an hour. Connexion issues, ease to verify and confirm beneficiary or sender’s information as well as verifying bank account information. For any claim or modification to your transaction, please contact us immediately.
Is NGC Financial reliable?
We are 100% accredited by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). Our license is public and can be found at the bottom of our website under the tap “License”.
What are the fees in Cameroon to withdraw cash with Orange Money and MTN Mobile Money?
Here is the latest fees table for both service operators: