

NGC Financial services Inc., is serious about protecting your privacy. This Privacy Policy covers how NGC collects and uses the Personal Information you provide on our website and in conjunction with any of the services hosted at www.ngcfinancialservices.com (“Service” and “Website”), including money transfer services accessed by internet enabled devices. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.
The Policy was last updated on April 10, 2019.
This Policy explains what Personal Information we collect about you, with whom we share it, and how you can elect in certain situations to not share information with third parties. “Personal Information” refers to information such as name and email that can be used to identify you individually.
We may amend this Policy at any time, and whenever we do so we will notify you by posting a revised version on the Website. If, however, we plan to make a material change in the way we collect, use, or store your Personal Information, we will provide prior notice on our website, and by email. You will then have the chance to decide whether or not we will use or disclose your information in that new manner, whether though an “opt-out” procedure or by ending your relationship with us. Such changes will become effective, at the earliest, 30 days after the date of the email notifications.
We ask that minors refrain from using our Service or submitting any Personal Information to us. Minors (those under the age of 18 years) are not eligible to use our Service.
If you have questions or concerns regarding this Policy, you should contact us.
Information We Collect
We will collect the following information about you, which may include non-public Personal Information:
Technologies such as: cookies, beacons, tags and scripts are used by NGC Canada, Inc. and our marketing, analytics and risk partners or affiliates. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies for site functionality, remembering user's settings (e.g., source & destination country), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies some features or areas of our site will be limited.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you.
Why We Collect Information
We collect Personal and Non-Personal information for the following purposes:
We transfer, store, and process your personal data to provide you the Service and perform its obligations under related agreements. We will retain your information for as long as your account is active or as needed to provide you Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
How We Share Information with Others
We will share your Personal Information with third parties only in the ways that are described in this privacy policy. We do not sell or rent the information we collect to third parties for their promotional purposes. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.
Nevertheless, we may share information about you (including nonpublic, Personal Information) with:
Access To Your Information
You can access, modify, delete or update your Personal Information submitted on our Website by logging into your account and changing your preferences, by emailing our Customer Support at info@ngcfinancialservices.com, or by contacting us by telephone at the contact information listed below. We will respond to your request to access within a reasonable timeframe.
Security
We employ industry accepted standards in protecting the information you submit to us on our Website. We have put in place SSL (Secure Socket Layer) encryption technology to protect your sensitive information such as bank account number, credit or debit card number, date of birth, transmitted through our Website.
We require a username and password from each user who wants to access their information on our Website. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@ngcfinancialservices.com.
Links to 3rd Party Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of NGC Financial services. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
Social Media Widgets
Our Web site may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Import Contacts
You can import contacts from your mobile phone, Gmail, and/or Yahoo Mail to invite them to become members of our site. We do not collect the username and password for the email account you wish to import your contacts from as you provide it directly to Gmail or Yahoo and after your approval they send us your email contacts. At your instruction we will send at most one email invite.
Referrals
If you choose to use our referral service to tell a friend, family member, or other personal connection about our site, we will ask you for their name and email address. We will automatically send your friend an email and at most one reminder email inviting him or her to visit the site. NGC Financial Services Inc. stores this information for the sole purpose of sending this email and tracking the success of your referral.
Your friend may request that we remove this information from our database.
Complaints
If you have a complaint, contact NGC Customer Service.